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  • What is the return policy at Shein?

    Shein's return policy allows customers to return items within 45 days of receiving their order. Items must be in their original condition with tags attached. Customers can choose between a refund to their original payment method or Shein store credit. Return shipping fees are the responsibility of the customer, unless the return is due to a Shein error.

  • What is the return policy question at Shein?

    The return policy at Shein allows customers to return items within 45 days of receiving their order. The items must be in their original condition with the tags still attached. Shein also offers a 30-day return window for swimwear, underwear, and jewelry for hygiene reasons. Customers can request a return through their Shein account and receive a refund to their original payment method.

  • Is Shein sustainable?

    Shein has faced criticism for its fast fashion business model, which is known for its negative environmental impact due to high levels of waste and pollution. The brand has been accused of prioritizing speed and low costs over sustainability practices. While Shein has taken some steps to improve its sustainability efforts, such as launching a "Shein X" collection with more eco-friendly materials, it is still considered to have a long way to go in becoming a truly sustainable fashion brand.

  • Was Shein hacked?

    Yes, Shein was hacked in May 2020. The data breach exposed the personal information of over 6.4 million users, including email addresses and encrypted passwords. Shein confirmed the breach and notified affected users, urging them to change their passwords and be cautious of any suspicious activity. The company also stated that they had taken steps to enhance their security measures to prevent future breaches.

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  • "Is Shein trustworthy?"

    Shein has a mixed reputation when it comes to trustworthiness. While many customers have had positive experiences with the company, there are also numerous complaints about issues such as slow shipping, poor quality products, and difficulty with returns and refunds. It's important to do thorough research and read customer reviews before making a purchase from Shein to determine if it is the right choice for you.

  • "Is Shein toxic?"

    Shein has faced criticism for its fast fashion model, which contributes to environmental pollution and waste. The brand has also been accused of poor working conditions in its supply chain. Additionally, Shein has been called out for copying designs from independent artists and smaller brands without permission. These factors have led to concerns about the toxicity of Shein's business practices and their impact on the environment and workers.

  • Is Shein free?

    No, Shein is not entirely free. While they do offer some promotions and discounts, customers still need to pay for the products they purchase, as well as any associated shipping costs. However, Shein does offer free standard shipping on orders over a certain amount, and they frequently have sales and promotions that can help customers save money on their purchases.

  • Is Shein dangerous?

    Shein is not inherently dangerous, but there are some potential risks associated with shopping on the platform. Some customers have reported issues with the quality of the products, long shipping times, and difficulty with returns and customer service. Additionally, there have been concerns raised about the ethical and environmental practices of the company. It's important for consumers to do their research and consider these factors before making a purchase from Shein.

* All prices are inclusive of VAT and, if applicable, plus shipping costs. The offer information is based on the details provided by the respective shop and is updated through automated processes. Real-time updates do not occur, so deviations can occur in individual cases.